Posted 4 days ago

We are seeking a highly skilled and experienced IT Department Head / IT Manager with strong communication skills, technical expertise, and leadership capabilities to manage our IT operations and directly interact with USA-based clients.

The ideal candidate will oversee the organization’s IT infrastructure, ensure system security and efficiency, maintain compliance with global standards, and drive cloud-first strategies. This role requires strong hands-on experience in AWS, Azure Cloud, server management, cybersecurity, managed IT services, and enterprise IT operations, along with strategic problem-solving abilities.

Key Responsibilities

The Information Technology Manager will act as a proactive and hands-on leader responsible for managing and evolving the company’s complete technology infrastructure.

  • IT Strategy & Leadership: Develop and execute scalable IT strategies aligned with business objectives, ensuring performance, reliability, and security.
  • Infrastructure Management: Oversee maintenance and optimization of Azure Cloud, AWS Cloud environments, and Cisco Meraki networking systems.
  • Cloud Management: Design, implement, and manage cloud-based infrastructure solutions (AWS & Azure), ensuring high availability, scalability, and cost optimization.
  • Software & Systems Administration: Manage Microsoft 365 administration and enterprise applications.
  • Cybersecurity: Strengthen security posture using tools such as SentinelOne, Sophos Firewall, and other advanced security solutions.
  • Project Management: Lead IT initiatives including system upgrades, cloud migrations, infrastructure enhancements, ensuring timely delivery within budget.
  • Team Leadership: Mentor and manage a small IT team, promoting continuous improvement and technical excellence.
  • Vendor Management: Coordinate with external vendors and service providers to ensure service quality and cost efficiency.
  • Technical Support: Provide high-level troubleshooting and technical support across the organization and USA-based clients.
  • IT Audit & Compliance: Conduct audits to ensure compliance with security standards such as GDPR, SOC 2, ISO 27001, and industry best practices.
  • Documentation: Maintain detailed documentation of systems, policies, and procedures for operational clarity and audit readiness.
  • Perform other related duties as required.

Key Skills & Requirements

  • Education: Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).
  • Experience: 7–15 years of progressive IT experience, including minimum 4 years in a leadership role.
  • Strong expertise in Cloud Infrastructure (AWS & Azure), Networking, Firewalls, and IT Security.
  • Experience managing Managed IT Services and enterprise environments.

Preferred Qualifications

  • ITIL or PMP certification
  • Experience with SOC 2, ISO 27001, GDPR compliance
  • Advanced firewall configuration and network architecture expertise

Salary: As per industry standards
Joining: Immediate joiners preferred

This version will:

  • Rank better on job portals
  • Attract senior-level cloud & infrastructure professionals
  • Improve keyword visibility (AWS, Azure, SOC2, ISO 27001, IT Strategy, Cybersecurity, IT Manager, IT Head)

Apply For This Job

A valid email address is required.
A valid phone number is required.