System Administrator (5+ Years)

Job Description

Responsibility

• Monitor and work effectively on tickets and make sure tickets resolved to best of the satisfaction
• Troubleshoot Desktop/Laptop Hardware as well Network issues.
• Troubleshoot OS and Software Related issues.
• Configure and Maintain Windows Servers,AWS server, Software and Other utilities.
• Able to work in 24X7 Rotating shift.
• Configure and Maintain Firewall, Network Switches,cisco switches Configurations.
• Maintain and Troubleshoot VPNs, VLans and other network configurations.
• Manage Server Backups, Patches and other routine tasks and restoration of Data when required.
• Provide remote support and in office support in case of Emergency during out of office hours.
• Configure and Troubleshoot IP Phones and VOIP.
• Configurations and management of Domain Controller, Active Directory, DHCP Server, DNS Server, Group Policy and User rights assignments
• Configure and Migrate users and Mailboxes in Active Directory, Exchange and Office 365.
• Configure and Manage IIS and SQL Servers.
• Administer and Manage Virtual Machines through Hyper-V and Other virtualization platforms.
• Communicate effectively with Local as well overseas users and provide remote support.
• Manage mail gateway configurations.
• Knowledge on ISO Policies and work practices and follow same in routine tasks.
• Monitor Server Logs/Resources and act proactively to avoid outage.

Skills:

• Requires a strong understanding of core networking including but not limited to: LAN/WAN, TCP/IP, VPN, , Wireless and Firewalls.
• Strong knowledge of Active Directory, DHCP, DNS, IIS and Group Policies.
• Must be Quick Learner, Self Motivated, having an attitude of taking ownership, resolving issues, and learning new technologies.
• Must be a team player with excellent customer service skills and communication skills (both oral and written), attention to detail, comprehensive problem solving and troubleshooting skills